NeutraDC Introduces the Cutting-Edge Smart Hands 2.0 as a Digital Assistant for Data Centers
18 Sep 2024
Bali, August 28, 2024 – NeutraDC showcased its flagship technology, Smart Hands 2.0, to global telecom giants at the Bali Annual Telkom International Conference (BATIC) 2024 held in Bali on August 28-29, 2024.
The Smart Hands 2.0 technology offers a revolutionary solution as a digital assistant for customers needing real-time operational checks or adjustments in their data centers and integrated job history recording. This technology enables remote interaction, providing troubleshooting and maintenance services that are cost-effective and directly recorded.
NeutraDC’s CEO, Andreuw Th.A.F., explained that this innovation simplifies the customer process to ensure their data center operations run smoothly and offers a more efficient communication solution. "Distance from customers has been a challenge for us in maintaining real-time service for their data security. Therefore, we have introduced Smart Hands 2.0 as a solution for global data center provision," Andreuw stated.
With Smart Hands, customers can directly contact NeutraDC to request checks or adjustments as needed. The operational team will swiftly respond and continue to communicate in real-time and virtually through Smart Hands. "We aim to be the eyes and hands for our customers, ensuring their business operations run smoothly wherever they are," Andreuw added.
NeutraDC also offers a range of data center services to meet the specific needs of businesses, including colocation services for secure and reliable data center space; DC interconnection services for high-speed connectivity between various networks and data centers; working room services for dedicated workspace within the data center; connectivity services with various network options to meet bandwidth and connectivity needs; and services management, which provides comprehensive management and support for data center infrastructure.
As part of the Telkom Group, NeutraDC is a reliable data center partner offering security, reliability, and flexibility. NeutraDC’s data centers are strategically located in several cities, including Jakarta, Batam, and Singapore, with Tier III and IV classifications. NeutraDC’s data centers have also achieved BCA-IMDA Green Mark Platinum and ISO 14001 Environmental Management certifications, demonstrating the company’s commitment to sustainability.
Additionally, NeutraDC has implemented international standards across all operational aspects, including ISO 9001 for Quality Management, ISO/IEC 27001 for Information Security Management, PAS 99 for Integrated Management Systems, ISO 50001, POJK, PCIDSS, Threat Vulnerability and Risk Assessment (TVRA), Monetary Authority of Singapore Standard Council SS 564, and TUV SUD.
NeutraDC is open for consultations and further discussions regarding data center needs via their website at www.neutradc.com or email at sales.tde@neutradc.id.